Frequently Asked
Questions

Takumi Card Supply specializes in authentic Trading Card Game products, including Japanese and English Pokémon TCG products, One Piece Card Game products, booster boxes, sealed cases, booster bundles, Elite Trainer Boxes, premium collections and selected trading card accessories.

Yes. We supply genuine trading card products sourced through trusted distribution channels. We focus on factory-sealed products whenever available to help ensure authenticity and quality.

Yes. We offer a selection of both Japanese and English Trading Card Game products, depending on current inventory and product availability.

Whenever available, products are supplied in their original factory-sealed condition. Individual product descriptions will indicate the condition of the item being sold.

Many popular products are restocked when additional inventory becomes available. We recommend checking the website regularly or contacting our team regarding availability.

Yes. Takumi Card Supply serves customers worldwide. Available shipping options and delivery times may vary depending on your destination.

Order processing typically takes 1–3 business days. Delivery times depend on the shipping destination and courier service selected. Tracking information is provided once your order has been dispatched.

Yes. Once your order has been shipped, tracking details will be provided so you can monitor your shipment until delivery.

If your package arrives damaged, please contact us promptly and provide clear photographs of both the packaging and affected products. Our support team will review the situation and work with you toward an appropriate solution.

We support a variety of secure payment methods. The payment options currently available for your order will be displayed during checkout.

Yes. We regularly offer pre-orders for upcoming Trading Card Game releases. Estimated release and shipping dates are displayed on the relevant pre-order product page.

Orders may be cancelled before processing begins. Once an order has already been prepared or shipped, cancellation may no longer be possible. Please contact us as soon as possible if you require assistance.

Returns may be accepted for eligible items in accordance with our Returns & Refund Policy. Products must generally be returned in their original condition unless they arrived damaged or you received an incorrect item.

Yes. We work with hobby stores, retailers, distributors and other bulk buyers. Please contact our team for wholesale enquiries, availability and volume pricing.

Minimum order quantities may vary depending on the product, quantity and current availability. Please contact our wholesale team for current requirements.

You can reach our customer support team through our Contact page. We aim to respond to enquiries as quickly as possible during business hours.

Takumi Card Supply is committed to providing authentic Japanese and English TCG products, competitive pricing, secure ordering, reliable worldwide shipping and professional customer support for collectors, players, retailers and wholesale buyers.